Refund policy

ON-SALE PURCHASE

Products purchased on sale cannot be cancelled once the order is placed and are not eligible for return/refund/exchange.

FOR ALL PRODUCTS

If you wish to return your product you’d have to ship it to us within 7 days of receiving your order and bear the shipping charges. Please note that the piece must be unused, unwashed, and free of any odor. Once we receive your return parcel, the piece is put through a quality check; A Brand New Day reserves the right to deny a return/exchange if the piece does not pass the quality check.

We process refunds in the form of store credit. Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a store credit or exchange.

In case you have received a faulty item from our end, please reach out to our support team and email at - abrandnewdayeveryday@gmail.com
within 24 hours of receiving the order. No claims regarding faulty items will be processed after 24 hours.

For Cancellations please contact us via ‘contact us’ link or email us at abrandnewdayeveryday@gmail.com

Cancellation is only possible in the case that the products have not been shipped. You can opt for a store credit or opt for another product. Once shipped, cancellation requests are not valid.